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Claims and Service 

We are glad to support you, answer your questions and provide you with additional information - whenever you want!

File a claim online.

Car & Vehicles

Claims from comprehensive motor vehicle insurance and motor vehicle liability insurance

Submit medical bills & recipes

My elective doctor service: Submit your elective doctor invoice quickly and easily via "My elective doctor service". Access for customers via user name / e-mail address and password.

Property
 

Claims from homeowner's & household insurance

Additional insurance

  • (Personal) liability
  • Electrical appliance insurance
  • Refrigerated goods
  • All-Risk/Multi-Risk
  • My company/business
  • Accident, legal protection
  • PetPlan pet insurance
  • Health insurance special class

File a claim by phone
 

In the event of a claim, please contact our Allianz Claims Service:
Call us!

You still have questions about your contract?

If you have any questions about your contract, please contact our Allianz Contract Service:
call us

Need other services?

 

Submit medical bills & recipes
Search for repair shop 
Ask a question about insurance coverage
Submit documents
Change insurance cover
Submit claim bill
mobile application
Motor insurance:

Clients remain in the driving seat during the claims journey

mobile application
Learn more about the claims tracker

Our commitment to you

QUICK
We offer quick solutions so that you can concentrate on the good things in life.
TRANSPARENT
We value your trust and guarantee  to work transparently in every respect!
EMPATHIC
We aim to understand your  - because this is the only way we can respond to your requirements.
EASY
Why complicate things when they can be simple? We eliminate everything that is unnecessary!

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