Note: Since 1 July 2024, elective doctors are legally obliged to submit invoices paid by patients directly to the Austrian Health Insurance Fund (ÖGK), which saves you as a patient the effort of manual submission. If you expressly agree to this, elective doctors will send your invoices electronically to the ÖGK, you will automatically receive a refund and can submit the ÖGK invoice directly to us via the Allianz customer portal. As a rule, you will receive up to 100% of your invoice amount back (except in the dental and jaw area). Elective doctors may be exempt from this rule. You should therefore enquire about this possibility with your elective doctor. In this case, however, you still have the option of submitting your invoice to the statutory health insurance fund yourself.
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